Thursday, September 15, 2011

Does Alinean guarantee results / ROI investing in / using your tools? Do you help us measure and prove program success / improve if not achieving goals?

Yes, we do guarantee that you will achieve an ROI from using our tools.

To assure value achievement, we work with your team pre-launch to confirm the business case and key performance indicators (KPIs) that represent success.

Every 6-12 months, depending on your needs, we review performance versus these KPIs and benefit metrics in order to gauge success. Reports are provided so that you can communicate your success to senior executives.

If the results are falling below our goals, we recommend specific remediation plans / programs with your team to overcome any shortfalls, and continue the review / remediation process with you to drive success.

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