Thursday, September 15, 2011

Do the Alinean-powered sales / marketing tools provide help to guide a user?

Multiple levels of help are provided, including:
·         Tool overview, providing an introduction to the tool, and getting started guide

·         For most questions / prompts tip help is provided – in-line help to guide a user on what questions are being asked, the source of the default data, and where the information may be used in the analysis

·         Benefit and cost descriptions are provided to describe what is included in each benefit and investment line item

·         System Help, to describe various tool operations such as various menu options including how to save analyses, how to share analyses, how to adjust currencies, how to manage identity and access, and more.

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